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By Gian Nicolo, CEO Dunrite Global Enterprises
A customs audit can be a daunting experience for any importer. These intensive reviews by U.S. Customs and Border Protection (CBP) are designed to ensure compliance with all trade laws and regulations. As explained by Thomson Reuters, audits can be triggered by a variety of factors, including inconsistencies in import documents, unusually low valuations, or simply random selection. The key to surviving an audit is not just reacting when you receive a notice, but having a proactive compliance program in place long before.
There are several types of customs audits, each with a different level of intensity. The most comprehensive is the Focused Assessment (FA), which is a deep dive into your company's internal controls and compliance procedures. An FA can take months or even years to complete and involves a thorough review of your import operations. A Quick Response Audit (QRA) is a more targeted review that focuses on a specific issue, such as the classification of a particular product. There are also single-issue audits that look at a specific area of compliance, such as valuation or country of origin.
Your customs broker plays a critical role in your compliance program. A good broker will not only clear your goods through customs but also provide guidance on compliance matters. However, it is important to remember that as the importer of record, you are ultimately responsible for the accuracy of all information submitted to CBP. You should work closely with your broker to ensure that they have all the necessary information to accurately classify and value your goods. It is also a good practice to periodically review your broker's work to ensure they are meeting your compliance standards.
Maintaining meticulous records is your first line of defense in a customs audit. CBP requires importers to keep records of all import transactions for a period of five years. These records include purchase orders, invoices, shipping documents, proof of payment, and any other documents related to the import transaction. As recommended by the trade law firm Diaz Trade Law, your records should be organized and easily accessible. If your records are disorganized or incomplete, it can raise red flags and lead to a more intensive investigation. Consider implementing a digital recordkeeping system to improve organization and accessibility.
If you receive an audit notice from CBP, the first step is not to panic. The notice will specify the scope of the audit and the documents that are being requested. You should immediately assemble a team to manage the audit process, including representatives from your legal, finance, and logistics departments. It is also highly recommended to engage with a customs broker or trade attorney who has experience with customs audits. They can help you understand the audit process, prepare your response, and communicate with CBP on your behalf.
One of the most common audit pitfalls is incorrect valuation. Importers must declare the full value of their goods, including any assists (such as molds or dies provided to the supplier) and royalty payments. Another area of concern is HTS classification. Misclassifying goods, even unintentionally, can lead to significant penalties. It is essential to have a clear methodology for classifying your products and to document your reasoning. Other common pitfalls include incorrect country of origin markings and failure to declare all required information on import documents.
The best way to prepare for a customs audit is to act as if you are always being audited. This means implementing a robust internal compliance program that includes regular self-assessments. As suggested by Descartes, a global leader in logistics technology, this program should include written policies and procedures, ongoing training for your staff, and a system for identifying and correcting errors. By demonstrating a commitment to compliance, you can often mitigate penalties even if errors are found. A proactive compliance program should also include a process for making prior disclosures. If you discover an error in your import declarations, you can voluntarily disclose it to CBP through a prior disclosure. This can significantly reduce or even eliminate any potential penalties.
"The best defense is a good offense. A strong compliance program is your best tool for navigating a customs audit with confidence."
If you do receive an audit notice, it is crucial to respond promptly and transparently. Engage with a customs broker or trade attorney to guide you through the process. By being prepared and proactive, you can turn a potentially stressful audit into an opportunity to strengthen your compliance practices and build a more resilient business.